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Contact Prime Dial Solutions

Questions about a product, a bulk order, or need technical support? Our team responds within one business day.

Send us a message

Fill out the form and a member of our team will get back to you shortly.

Address

12, Akin Osiyemi Street, Allen Ikeja, Lagos State, Nigeria

Business Hours

Mon-Fri, 8:00am-6:00pm

FAQ

Frequently Asked Questions

All new equipment ships with a minimum 2-year manufacturer warranty. Extended warranty plans are available at checkout for select product lines.

Submit a support ticket via this contact form or call our technical support line directly — our team includes certified field technicians for every product category we sell.

Absolutely — select "Request a Quote" as your subject above and include your project details. Our sales team handles enterprise and fleet orders directly.

We support survey instruments including GNSS receivers, total stations, 3D scanners, and other equipment. Include the make, model, and issue in your request so our team can assess it.

Yes. Submit a request for calibration and include the instrument type and model. We will confirm the assessment and service details with you.

Calibration services include traceable documentation or a calibration certificate, as applicable to the instrument and service performed.

Use the Request Service form on our Equipment Support page. Share your contact details and describe the repair or calibration needed, and our team will follow up.